Return Policy

At Hashmi Martz, we strive to ensure our customers are completely satisfied with their purchases. If you are not entirely satisfied with your purchase, we are here to help. Please review our refund policy below.

1. Returns

• Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Timeframe: You have [30] days from the date of purchase to initiate a return.
• Non-Returnable Items: Certain items are exempt from being returned, such as perishable goods (e.g., food, flowers), custom products (e.g., special orders or personalized items), and intimate or sanitary goods.

2. Refunds

• Inspection: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
• Partial Refunds: Partial refunds may be granted for items that are not in their original condition, damaged, or missing parts for reasons not due to our error.

3. Exchanges

• We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at contact@hashmimartz.com.

4. Shipping Returns

• Address: To return your product, you should mail your product to: [Insert Return Address].
• Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• Shipping Time: Depending on your location, the time it may take for your exchanged product to reach you may vary.
• Tracking: If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

5. Late or Missing Refunds

• Processing Time: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted.
• Bank Processing Time: Next, contact your bank. There is often some processing time before a refund is posted.
• Contact Us: If you’ve done all of this and you still have not received your refund yet, please contact us at contact@hashmimartz.com.

6. Sale Items

• Only regular-priced items may be refunded; unfortunately, sale items cannot be refunded.

Contact Us

If you have any questions about our refund policy, please contact us at:

Hashmi Martz
Email: contact@hashmimartz.com
Website: www.hashmimartz.com